In accordance with the policies of the Arnprior and District Family Health Team (ADFHT) all employees and healthcare professionals are expected to practice within a specific code of conduct. As such, they are committed to upholding the ADFHT values to treat all patients, co-workers and visitors with dignity and respect.

Our employees and health care providers also have the right to work in an environment free from offensive or harassing behaviour. Any acts of harassment, bullying, inappropriate or offensive behaviour will not be tolerated and may result in corrective action.

If you wish to make a formal complaint, you may do so in writing and direct your correspondence to your Primary Health Care Provider or to the ADFHT Executive Director at:

Arnprior and District Family Health Team
154-346 John Street North
Arnprior, ON K7S 2P6